FAQ

What is Lendable, and how does it work?

Lendable is a highly customizable, cloud-based lending software designed to streamline loan management, application processing, and client communication. It provides businesses with a powerful yet flexible system for managing their loan portfolios. With Lendable, you can automate tasks, track payments, and easily configure workflows that match your specific business needs. 

Lendable uses industry-leading security measures to protect your data. All information is encrypted both in transit and at rest, with SSL/TLS encryption ensuring secure communication. Our infrastructure is hosted on a secure cloud platform with enterprise-level security, including SOC 2 Type II compliance, multi-factor authentication, and regular security audits to safeguard your sensitive information.

Lendable offers flexible pricing based on the size of your business and the features you need. Our pricing plans are customizable and can be tailored to your unique requirements. The base price starts at $2200(USD) per month, and we offer additional options, such as HIPAA compliance or single sign-on (SSO), at an extra cost.

After the initial set-up stage, any further development is charged at $80(USD) per hour.

Onboarding typically takes 2–4 weeks, depending on your specific needs and customizations. We provide hands-on support throughout the process, including data migration, system setup, and staff training to ensure a seamless transition.

Lendable charges a fixed one time fee for set up and onboarding, meaning there will be no extra costs if your specific requirements are trickier than others. 

Absolutely! Lendable is highly customizable to suit your business operations. Whether you need tailored loan application forms, specific approval workflows, or integrations with third-party apps, we can adjust the software to meet your exact requirements. Our system’s flexibility allows for easy modifications as your business grows.

We provide comprehensive support during both setup and ongoing use. This includes access to our dedicated support team, detailed documentation, and video tutorials. We also offer 24/7 support and a dedicated account manager to assist with any queries or technical issues.

User data is stored securely on our cloud infrastructure, which is monitored 24/7 for any unauthorized access or vulnerabilities. Access controls can be customized within Lendable, allowing you to define user permissions to ensure sensitive data is only accessible to authorized personnel.

Lendable can integrate with a wide range of third-party applications, including payment gateways, email services, and CRM systems, via API. If your business requires a specific integration, we can configure the system to connect with your existing tools and services, ensuring seamless communication between platforms.

Yes, all data within Lendable is regularly backed up on our secure servers. Automated backups occur daily, ensuring that your loan records and other critical information are safe. In case of any technical issue, data can be restored to ensure minimal disruption to your business. In addition you can also specify a secondary backup to a location of your choosing for added peace of mind.

Yes, Lendable is built to scale with your business. As your loan volume increases or your team grows, the system can be adjusted to handle more users, larger data records, and additional features. Whether you start small or have a large operation, Lendable can grow with you to support your evolving needs.